10 years in the making: Much awaited rings

Tuesday, August 9, 2011

Much awaited rings

Days left: 30 days as of today

Wow one month to go? Is this real? Anyways I've posted at w@w regarding my rant over at Goldenhills. Here's my long rant about it.

Hi mga sis,

Medyo naiinis na ko sa Goldenhills ha. Goldehills yung unang unang supplier na

na book namin for our wedding rings sa Expo pa para nga maka discount and may

freebies. So we had our design and sizes already. Since matagal pa wedding namin

from the time that we booked them we opted for their installment basis payment.

Tapos nag change kami ng wedding dat so we informed goldenhills na lang din baka

kasi isipin nila hindi na namin kukunin yung rings. Early this year natapos na

namin payments with them so finalize na lang ng size and design and iniba pa nga

namin yung design ng rings kaya nag email pa ko sa main office nila. Here's my

rant:

Trinoma saleswoman experience:

Everytime we make our payment with her lagi niyang kaming tinititigan ni h2b and

hinihingi niya talaga lahat ng OR namin tapos itatawag pa niya sa tao kung sino

yung nakapirma sa first OR transaction namin nung expo. Ang hirap pa nun kasi

yung unang naka transact namin nalipat sa Clark branch nila. Kaya just for one

payment inaabot kami ng almost 30 mins to 1 hr. Nung last payment namin sa

kanila ganun ulit yung ginawa nung babae samin.

Hindi ko tuloy alam kung hindi siya naniniwala na bumili kami ng ring. Nainis

na ko sa trato niya samin kaya nung nakausap ni h2b yung sa main office I made

sure na sabihin sa kanya yung trato samin nung girl. I will not do this kung

lahat ng branch nila ganun yung SOP. kaso yung sa SM North Branch hindi naman

ganun yung ginawa. Shejust checked the first OR eh since complete yung files na

dala ko na yun naman yung lagi kong dala ang bilis ng transaction namin wala

pang 15 mins. tapos na. Pero sa kanya iba talaga.

2nd rant:

When we finalized everything so nag go na kami to do the rings kahit medyo 3

months (June 21) pa ang layo ng wedding. Sabi sakin nung bagong nagaassist samin

na 2weeks min to 1 month lang naman daw gagawin yung rings. Last July 20/21 (1

month after the last transaction) Nag text kami sa Trinoma to inform yung sa

engraving nawalakasi sa isip ko yung engraving and hindi rin naman nila

ipinaalala. Sabi ko sa kanila cursive yung engraving with our names and the date

just that simple. Tapos the main office texted me asking kung ano daw ang

cursive? and script daw ba yung engraving namin. Naloka ko to the highest level.

Then she told me na nakapila pa daw yung rings namin bakit sabi ko kala ko ba 1

month max na yun eh bakit nakapila pa lang? so tinapos ko na yung usapan dun.

3rd rant:

I found out, hindi sinabi ni h2b nabasa ko lang sa phone niya, na tinatanong

ulit ni Trinoma kung script daw ba yung engraving namin? Sus naman naloka na

talaga ako. nagalit pa ko k h2b bakit hindi niya sinabi sakin sabi na lang ni

h2b na alam daw niya kasi na magagalit ako malamang diba magagalit ako last week

lang ulit sila nagparamdam tapos ganun ulit tanong nila. Aug na. inagahan ko na

nga yung pagpapagawa ng rings para tapos na kami dun less na yung iisipin namin

sa kanila pa pala ko mahihirapan.

Sorry mga sis napahaba. Nag email na ulit ako this morning sa main office nila I

will see kung anong excuse nila. Baka biglang nandun na rings namin hindi nila

kami sinasabihan maloloka ako lalo.

Sabihin niyo naman sakin kung may mali akong ginawa. Ang alam ko kasing mali ko

hindi ko nasabi yung sa engraving part.

As what I have expected when I emailed them that morning at 10 am a few minutes later they texted me and told me that our rings are ready for pick up. When I went home I've read their email that our rings was already in their store in Trinoma last July 23. They forgot to text us. Hay sus naman!!!! Good thing we loved our rings kung hindi I don't know what will happen... :)